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Managing Microsoft Dynamics Implementations

Question No: 1

Which document is generated as a result of the functional requirements document (FRD)?

  1. solution design document (SDD)

  2. Fit Gap Analysis worksheet

  3. functional design document (FDD)

  4. technical design document (TDD)

Answer: B

Explanation: References:

http://dynamicsblog.wordpress.com/2008/10/30/whats-new-in-sure-step-functional- requirements-document/

http://download.microsoft.com/download/3/a/c/3ac11404-03a8-4d55-9b90- f789286a4f34/Fit_Gap_Datasheet.pdf

http://vjeko.com/blog/fit-gap-and-solution-blueprint-estimates

Question No: 2

Which document should you use to manage project deliverables?

  1. project scope statement

  2. project objectives

  3. technical requirements

  4. functional requirements

Answer: A

Question No: 3

Which activity is associated with planning communication management?

  1. assigning the project team

  2. conducting team meetings

  3. developing the project schedule

  4. conducting the kickoff meeting

Answer: D

Question No: 4

Which two basic support tools do you have at your disposal to support quality control for high-quality requirements or complex project environments? (Each correct answer presents part of the solution. Choose two.)

  1. flow charts

  2. cause and effect diagrams

  3. plan-do-check-act cycles

  4. tollgate reviews

  5. conditions of satisfaction (COS)

Answer: A,E

Explanation: A: Microsoft Dynamics Sure Step also many process flow diagrams that visually illustrate each phase in the implementation process.

E: Sure Step has specific examples regarding Conditions of Satisfaction, which of course will need to be adapted to individual projects.

Reference:

http://download.microsoft.com/download/D/B/F/DBF707F1-0C4A-4BA7-9E86- FBF9E05CB70D/MicrosoftDynamicsResourcesforFaculty.pdf

Question No: 5

As a project manager, you need to ascertain which human resources are involved in the project and Fit Gap documents on the Decision Accelerators.

Which two Microsoft Dynamics Sure Step Methodology tree nodes provide this information for the implementation project? (Each correct answer presents part of the solution. Choose two.)

  1. Solution Envisioning

  2. Resources

  3. Roles

  4. Deliverables

  5. Preferences

Answer: B,C Explanation: References:

http://download.microsoft.com/download/3/a/c/3ac11404-03a8-4d55-9b90- f789286a4f34/Fit_Gap_Datasheet.pdf

http://vjeko.com/blog/fit-gap-and-solution-blueprint-estimates http://blogs.msdn.com/b/mvpawardprogram/archive/2012/08/27/microsoft-dynamics-sure- step-methodology-revisited.aspx

http://technet.microsoft.com/en-us/library/aa496439.aspx

Question No: 6

Which two activities are included in the Fit Gap and Solution Blueprint process flow? (Each correct answer presents part of the solution. Choose two.)

  1. Generate an implementation plan report.

  2. Lead requirements workshops with product demos.

  3. Conduct a project kickoff meeting.

  4. Configure a subset of business requirements.

Answer: A,D Explanation: A: Fit Gap

Your business requirements will be analyzed by using a Fit Gap worksheet, which shows clearly how well your Microsoft Dynamics solution matches your business needs and your existing structures and systems. You will know how Microsoft Dynamics AX or Microsoft Dynamics CRM can be adapted to fulfill your technical and functional requirements. At the end of the Fit Gap process, our consultants will work closely with your business and IT team members to validate the findings and help determine the next steps in implementation.

D: Solution Blueprint

Based on the Fit Gap findings, our consultants will prepare the Solution Blueprint, a comprehensive report on the conceptual and physical design of your solution. The report will provide clear guidance on how to meet your needs for systems integration, user interfaces, display graphics, and all the other factors that drive business performance.

Finally, our consultants will present their findings and conclusions in person to key stakeholders at your enterprise and answer any questions that may arise. In sum, Fit Gap

and Solution Blueprint will provide you with an analysis of how to customize and deploy your Microsoft Dynamics solution. In addition, the report will provide useful input for the next steps toward implementation.

References:

http://download.microsoft.com/download/3/a/c/3ac11404-03a8-4d55-9b90- f789286a4f34/Fit_Gap_Datasheet.pdf

http://vjeko.com/blog/fit-gap-and-solution-blueprint-estimates

Question No: 7

You are delivering a project by using the waterfall delivery method. You approve the project charter and project plan.

Which three actions should you do next? (Each correct answer presents part of the solution. Choose three.)

  1. Document the configuration of the overall Microsoft Dynamics solution.

  2. Create the deployment plan.

  3. Perform and document the Fit Gap Analysis.

  4. Complete the design specifications.

  5. Develop future state business process models.

  6. Conduct the Executive and Project Team kickoff meetings.

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Answer: C,E,F Explanation:

References:

http://download.microsoft.com/download/3/a/c/3ac11404-03a8-4d55-9b90- f789286a4f34/Fit_Gap_Datasheet.pdf

http://vjeko.com/blog/fit-gap-and-solution-blueprint-estimates

Question No: 8

What is an objective of diagnostic preparation?

  1. to lead an internal kickoff meeting

  2. to gain a preliminary understanding of the customer#39;s needs

  3. to plan the running of diagnostic accelerators

  4. to prepare high-level project documents

Answer: B

Explanation: http://technet.microsoft.com/en-us/library/aa496439.aspx

Question No: 9

You need to create a proposal for the final licensing and services agreement.

Which two roles should be involved in creation of the proposal? (Each correct answer presents part of the solution. Choose two.)

  1. account manager

  2. project manager

  3. sales representative

  4. engagement manager

Answer: B,D

Explanation: B: Project Manager: The project manager is what the name suggests:the project manager. Heor shekeeps the project running, allocates resources, maintains the project plan, work break down structure and is the contact person for the Customers project manager. The Project manager has a representative function and coordinates meetings

withseveralteam members

D: Engagement Manager: The Engagement Manager participates only in the starting phase of a project. He is responsible to transfer a sales project into animplementation project.

* Final Licensing and Services Agreement is an activity that you execute acrossmany phases of the project. The purpose of the activity in the Diagnostic phase isto document the overall scope of the implementation and gain the agreement ofthe customer. This activity produces two key deliverables:

->The Statement of Work (SOW), which details the scope of theimplementation.

->The Budgetary Estimate Proposal, which provides details of the costcomponents.

The key benefits gained by performing this activity are:

->A presentation and walk through of the SOW and Budgetary Estimate Proposal.

->The opportunity for the customer to review and provide feedback onthe SOW and Budgetary Estimate Proposal before acceptance.

http://technet.microsoft.com/en-us/aa699451.aspx

Question No: 10

Which project types does the Microsoft Dynamics Sure Step Model use?

  1. waterfall, iterative

  2. diagnostic, analysis, design, development, deployment, and operation

  3. standard, rapid, enterprise, agile, and upgrade

  4. diagnostic, development, and operational

Answer: C Explanation:

The standard set of templates available using Microsoft Dynamics Sure Step Model is standard, rapid, enterprise and agile.

Reference:

http://www.ignify.com/ERP-Implementation-Methodology.asp

http://www.tud.ttu.ee/material/enn/IDU0010/Loeng3Sure_Step/80199A_ENUS_ERP/80199 A_ENUS_ERP/80199_ENUS_ERP_01.pdf(page 5)

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