[Free] 2017(Sep) EnsurePass Testinsides Microsoft MB2-710 Dumps with VCE and PDF 11-20

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Microsoft Dynamics CRM 2013 Applications

Question No: 11

When you qualify a lead, which two records will also be created?(Choose TWO)

  1. Account

  2. Contract

  3. Campaign Response

  4. Opportunity

  5. Contact

Answer: A,D

Question No: 12

How many cases can an Account record have at any given time?

  1. One active case for each contact record that is associated with an account

  2. An unlimited number of active and closed cases

  3. One active case for each account record

  4. One active case and an unlimited number of closed cases

Answer: B

Question No: 13

A company has resellers who purchase routine support cases at no cost. A reseller plans to purchase additional support cases at a cost.

What should you create?

  1. An incident-based template

  2. A time-based template

  3. A contract template

  4. A contract allotment

Answer: A

Question No: 14

A company tracks competitors by using Connection records instead of using the native Competitors feature in Microsoft Dynamics CRM. The company assigns a Connection with the Connection Roles of Related Opportunity and Competitor between the Opportunity and

the Account, which represents the competitor. Accounts have a flag which designates the record as a competitor.

Which statement is true?

  1. The Connection record is used to populate the options in the Competitor field on the Opportunity’s resolution activity for Lost Opportunities.

  2. A Connection record is created between the Opportunity and the Account.

  3. The Competitor/Win Loss report uses the Connection record to indicate how well the organization is doing versus a competitor

  4. The Connection record is used to populate the options in the Competitor field on the Opportunity’s resolution activity for Won Opportunities.

Answer: B

Question No: 15

You are adding resources to a resource group. Which three resource types can you add? (Choose Three)

  1. facility

  2. business unit

  3. resource group

  4. name

  5. users

Answer: A,C,E

Question No: 16

You create views by using the Advanced Find feature. A group of users often asks for access to these views.

You need to ensure that other users can see current data from the views that you create.

Which two actions will achieve the goal? Each answer presents a complete solution.(Choose TWO)

  1. Export dynamic worksheets of the views and then send the worksheets to the other users by using email.

  2. Provide a warning so that when users share the views, they share the underlying records also.

  3. Create a team and then share the views with the team.

  4. Export static worksheets of the views and then send the worksheets to the other users by using email.

  5. Advise an IT administrator to make the views available to other users.

Answer: A,C

Question No: 17 CORRECT TEXT

Which definition is used to describe how users or equipment are combined to perform a service?

A selection rule

  1. resource

  2. scheduling

  3. weekly schedule

Answer: C

Question No: 18

You need to ensure that the value for the Est. Revenue field is automatically calculated.

Which three actions should you take? Each answer presents part of the solution.(Choose Three)

  1. Provide a price list.

  2. Add at least one existing or write-in product for the opportunity product

  3. Set the value of the Revenue field to User Provided.

  4. Set the value of the Revenue field to System Calculated.

  5. Remove any write-in opportunity products.

Answer: A,B,D

Question No: 19

You are adding resources to a service.

Which three resource types can you add?(Choose Three)

  1. Sites

  2. Equipment

  3. Resource Groups

  4. Teams and Users

  5. Kits

Answer: B,C,D

Question No: 20

Which status is NOT valid for a quote?

  1. Draft

  2. Lost

  3. Won

  4. Closed

  5. Active

Answer: B

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